Terms and Conditions

Please read the below given Terms and Conditions carefully

The terms and conditions mentioned here is a part of document which is a legally protected electronic record in terms of Information Technology Act, 2000 of Government of India and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing of terms and conditions for access or usage of www.professionalresumes.in website. This Agreement supersedes all prior agreements and understandings (whether written or oral) between the Company and the customers, or any of them, with respect to the subject matter hereof.

By visiting, browsing or buying any services at the website www.professionalresumes.in or using Professional Resumes brand, product or services, you agree to have read these terms and conditions of our website and agree to abide the same. By browsing this website or by ordering any product or service or services of this website you also agree to honour our privacy policy and any additional conditions if specifically attached to your ordered product or service. Professional Resumes offers the flexibility to each of its customers to choose the product or service as they deem fit and per his/her individual choice.

Product(s) / Service(s) : Delivery & Timeline

Professional Resumes is committed to deliver the ordered service with best of its abilities and provide a good quality services within the specified timeframe. We deliver the completed or modified orders throughout the week except for the weekends and public holidays. We use the mode of online delivery i.e. through emails to ensure that your order is delivered to you in the shortest possible span of time.

All the orders are processed within 24 hours from the date of placing the order. For Resume Writing Services and Linkedin Profile updation service, our endeavour is to make your order reach you within 7 business days, and for Placement Support Service the timeline for completion is 20 days, from the date of order / payment receipts, subject to availability of all desired informations from the customer such as job portals login credentials, Linkedin login credentials, raw resume or basic informations required to make a profile, etc. This specified timeline excludes deliveries on weekends and public holidays. All the deliveries to all the confirmed orders will be done at the registered email address, as mentioned by customer at the time of registration or placing the order. In case of any delay due to wrong email address, due to incomplete or wrong communication address provided by the customer to the company, it will be the sole responsibility of the customer. In any such case, the Company shall not be held liable for any replacement, re-delivery or non receipt etc of the product ordered.

Payment Mode

  • We accept the payments through the following channels:
  • > All major Debit & Credit Cards, including Master, Visa & American Express
  • > Net banking options across all major banks

Express Delivery Charges

Additional charges, if any, will be applicable as per Customer choice of delivery schedule.

Cancellation, Refund, Return & Exchange Terms

Kindly note that whenever any order for resume writing services or associated / listed services is placed online on our website, the output document is delivered in intangible format (soft copy) which is the unprinted digital document format where refund request of any sort after delivery of draft is not accepted. By making the payment against subject Order ID, you are believed to have read and agree to the Terms & Conditions mentioned on the website www.professionalresumes.in. As a policy, we do not offer Cancellation or Refund on any service(s) citing following reasons:

  • No refund or cancellation is accepted after 24 hours of payment made by the customer i.e. when we have engaged actual man-hours and efforts on customer requested service. We do not entertain any refund or cancellation received after 24 hours of payment made.
  • Express Delivery orders does not stand eligible for Cancellations or Refund once payment made, as are processed on priority.
  • Refunds are not being provided for services delivered in partial or full such as after delivery of drafts either partial or full.
  • No refunds are processed against Resume Writing Service or Placement Support Service or Linkedin Updation or Resume Distribution Service once the process has been initiated.
  • Cancellations can be considered in cases where the request has been made within 24 hours of making the payment, provided the delivery of product or service has not been initiated from our end.
  • Products ordered at "discounted rates", during "special offers", with "special promotions" or "offered complimentary" do not qualify for cancellation or refund, in any case.
  • We respect our Customers requests and hence facilitating them, we request that for any queries, exchange or modifications in any intangible good or service ordered, kindly get in touch with our customer care team at +91-7836070777 between 1000hrs - 1800hrs (IST), Monday to Saturday or email us at info@professionalresumes.in with your order number, date of transaction, delivery address, e-mail ID, phone number and mentioning the reason of change. Our customer care team will look into the issue raised and revert to you on priority. Keeping in view, the nature of our services, we reserve the sole discretion to provide the resolution to any situation as deem fit.

    Privacy Terms

    Professional Resumes is committed to protecting all the information that you share with us. We follow stringent procedures which help us protect the confidentiality, security, and integrity of data stored on our systems. We have integrated Instamojo payment gateway on our website for safe and secure payment transactions. All online transactions on Instamojo payment gateway are secure with the highest levels of security available. Instamojo uses 256-bit encryption and securely transmits information to the respective banks for payment processing. All payments made on Instamojo are processed through secure and trusted payment gateways managed by leading banks across the country. Our Website encrypts Customers personal information using Secure Socket Layer (SSL) technology to provide the secure transmission of all data to the server. Professional Resumes top most priority is to protect your confidential information and privacy.

    Testimonial Submission

    If you submit a testimonial to us, you agree, give permission and grant any necessary license to us to use it, but you agree we are under no obligation to use any testimonial submitted. We may use testimonials in whole or in part, but in any use, will identify you only by first name, last initial, city and state. We reserve the right to review, correct grammatical or typing errors, and edit or summarize testimonials prior to use. If you do not agree with any of these conditions, do not submit a testimonial to us.

    Job Alerts

    Professional Resumes may provide job alerts or may use third parties and automated search engines to provide job alerts, matching employment opportunities found on third party job searching sites with your resume or Career Profile, job search requests submitted by you, and/or other usage data relating to your use of Professional Resumes website. Professional Resumes tries to match the information available to ensure employment opportunities presented to you in job alerts match the type of career opportunities desired by you but Professional Resumes makes no guarantee that you will receive career opportunities or job alert leads you desire.

    Disclaimer

    Professional Resumes reserves the sole right and it is at the sole discretion of Professional Resumes to update, change or modify the pricing, terms and conditions and / or discontinue the product without prior notice.

    Governing law

    These terms and conditions shall be governed and construed in accordance with the laws of India and the Courts at Uttar Pradesh alone shall have exclusive jurisdiction to entertain and try any disputes arising between the parties.